Support

Need help with Outside Voices? Start with the answers below, then get in touch.

Contact

Email support@outsidevoices.app. Please say which device and iOS version you use, and what you were doing when the problem happened.

Common questions

I see no translation under show titles.

Translations use Apple’s on-device translation. The first time, iOS may ask to download a language pack, and lines appear once it finishes. They also need an iPhone or iPad running a current version of iOS; they do not work in the iOS Simulator.

How do I change the podcast language or region?

Tap the language button at the top right of the Discover screen, choose French, Spanish or English, then pick a region or leave it on All.

Which language are the menus in?

The menus follow your phone’s language: English, French, Spanish, Hindi, or Chinese (Simplified or Traditional). Other languages show in English.

How do I search in my own language?

Type in your phone’s language on the Search tab. When you listen to English you can choose which language to translate from in the language menu.

How do I get new shows?

Pull down on the Discover screen to check. When new shows are ready, Outside Voices asks before changing what is on your screen.

A language-learning show appeared.

Our filter is not perfect. Email us the show’s name and we will exclude it.

Does Outside Voices have an account or collect my data?

No. See the privacy policy.